Welcome Package
Up to A$16,500 + 350 Spins
Across your first three deposits
Wagering
40× bonus
Max Bet
A$7-A$7.50
Min Deposit
A$45
Daily Withdrawal Limit
A$15,000
Golden CasinoContacts

Contact Golden Casino

If you need help with Golden Casino, please contact our support team at support@goldencasino.wtf. We aim to make it straightforward to get assistance with account questions, payments, technical issues and responsible gambling support.
Golden Casino operates under licence No. 0000064 from the Tobique Gaming Commission and licence No. OGL/2023/176/0095 from the Curaçao Gaming Control Board, with security testing and AML protocols in place.
Jump to
  1. How to get in touch

Welcome PackageUp to A$16,500 + 350 Spins

  1. OperatorMetlait SRL & Hollycorn N.V.
  2. Established2019
  3. Games10,000+
  4. Software Providers125

How to get in touch

To contact us by email, write to support@goldencasino.wtf. Please use the email address linked to your account where possible, as this can help us review your request more efficiently. Do not include your password or other sensitive security information in your message.

For faster assistance, include your account email address or username, a short description of the issue and any relevant details. If the issue is visible on your screen, you may also include screenshots, provided they do not show passwords, full payment details or other information that should remain private.

You can contact support about matters including:

  • Account access, profile questions and verification requirements
  • Deposit, withdrawal and payment-related questions
  • Bonus terms, eligibility and general promotion queries
  • Technical problems, errors or website access issues
  • Responsible gambling requests, including help to restrict or close your account

Please send one clear message with the relevant information rather than multiple duplicate requests. This helps our team identify your query and respond more efficiently. Support will usually reply within 24 hours, although response times may vary depending on the nature and complexity of the request.